Check out our list of FAQs to help you find what you need.

• Solar air conditioner not cooling well?

  1. Check the filter cleanliness.

  2. Temperature setting accuracy.

  3. Clear any obstructions at the air intake or outlet of the indoor.

  4. Ensure all doors and windows are shut and there are no additional heat sources in the room.

• Solar air conditioner starts up right after shutdown and doesn't run?

  This is the protective mechanism. Wait three minutes for it to resume automatically.

• Is there no air coming out of the outdoor unit of the solar air conditioner?

  1. During the heating process, should the indoor heat exchanger's temperature drop below normal, we temporarily pause the air supply to prevent the flow of chilly air into the room, which should last for approximately two minutes.
  2. Similarly, during heating, if the outdoor temperature dips low or humidity levels rise, the outdoor heat exchanger may accumulate frost more rapidly. In such instances, the air conditioner will automatically defrosting. As a result, the indoor air supply will momentarily cease or reduce to a very low flow for a period ranging from 3 to 12 minutes. During the defrosting process, it's possible that some water may drip out or water vapor may be released. 
  3. During dehumidification, the indoor fan might momentarily pause to prevent the re-evaporation of condensation and to control the temperature rise.

• What's the typical lead time for solar ac ?

  The standard lead time is around 35 working days from the deposit reached plus all cartons design confirmed.

• How long is solar AC warranty?

  Air conditioner machine warranty 3 years, including compressor warranty 5 years, key components such as motor, PCB controller, sensor, remote control warranty 3 years.

• What is the MOQ for solar ac?

  Mainly according to the market, in general, one model is at least one 40HQ cargo, for example as such 12K loading QTY is 203 sets, so the MOQ is 203 sets.

• How to become a distributor of solar air conditioner?

  It is to engage in the air conditioner business, have your own installation of the air conditioner team, and handle a series of services such as installation and after-sales. 
  Secondly, have a certain understanding of photovoltaic products, and the principle of solar air conditioners, and can solve the supporting equipment of solar air conditioners such as photovoltaic panels.
  We are air conditioner manufacturers that only provide AC, not supply PV products or other accessories.

• How to set the air conditioner temperature?

  Apart from the remote control, the solar AC has a WIFI function, and the temperature can be set through the mobile phone which already installed the WIFI APP(Scanning QR code from the indoor unit ).